+1-855-211-0932 (ID:319675)
In need of quality hosting? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will appear. It contains comprehensive information about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of educational videos explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a gaze at our extensive FAQ section, which contains questions asked by real clients and offers real solutions. We constantly "revamp" our FAQ section with new entries in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of customer support engineers available 24/7 and eager to assist you with any query. Each support ticket you submit will be replied to in less than sixty minutes (the average ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319675

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com